Hypnotic techniques fall into three types: specific words used, actions
or body language, and techniques that put you in control.
Words
1. Talk in word pictures
When you get clients to vividly picture an experience, they are in an
ideo-sensory trance. Use words that appeal to the senses of sight,
sound, feeling, etc.
Car dealer: "Smell the new car."
Realtor: "Imagine waking up and seeing the beautiful
view from your bedroom window."
2. Use power or action words
"Grab it," "Let's run with it," or "Just do it," to motivate clients to
action.
3. Take control with verbal commands
You need to buy today.
You must have one of these to be competitive.
You have to invest in this in order to have a secure future.
You need to live in this house.
Buy now!
4. Use hot, emotional words
Money, gain, new, you, loss, free, love, profit.
5. Use absolutes
Words like always and never show self-confidence and inspire
trust.
Examples:
"It is always better to join a well-established health club."
"You will never regret making this decision."
6. Voice inflection
Emphasize positive words and commands to make clients focus on
the positive benefits to them:
"You will love...."
"Buy now and save on the price."
7. Put spunk into your voice
Enthusiasm and energy sell.
8. Say, "How do you feel about that," not "What do you think
about that."
"Think" causes clients to think of objections. "Feel" causes them to
think of reasons to buy.
9. Start with higher price first
Then, when you show a lower-priced product or a bulk-buy, the
price looks good relative to the first price stated.
10. Don't say the word "dollars"
For example: $1,286. One thousand, two hundred eighty-six dollars
sounds like a lot of money. Twelve eighty-six does not sound that
expensive.
Actions Or Body Language
1. Touch the client between the wrist and elbow occasionally
This eliminates barriers and creates a bond of trust. Remember,
people buy from people they trust.
2. Use anchors to successfully close the sale
An anchor is a noise, gesture or touch that is given with a positive or
flattering statement to the prospect. The anchor is repeated later in
the presentation to associate these positive feelings with closing the
sale.
3. Nod your head "yes"
As you're talking or listening, nod your head whenever anything
positive is being said. This causes a feeling of positiveness to be
associated with what you are selling. Also, as you nod your head,
you will notice that the person you are talking to starts to move their
head yes, too. The nodding of their head sends a subliminal message
of agreement to their mind, which makes it easier for you to close the
sale.
4. Mirror the client:
People trust people like themselves.
Mimic the body language of the client.
When you and the client are in synch, switch over and see if
the client mimics you and your enthusiasm.
5. Smile naturally
It is proven that a smile fosters a positive reaction in a client. A client
gets a good feeling from a smile and associates it with you and your
product or service. People want to buy when they feel good.
6. Use facial expressions
Most charismatic people have rubbery faces. So, show emotions on
your face to connect with the client's emotions.
7. Walk briskly and with confidence
This implies you know what you are doing and that you can be
trusted. If you appear weak instead of confident, people will be
afraid to take your advice.
8. Have a firm handshake
People don't respect wimps. They don't trust or buy form people
they don't respect.
9. Don't wait to be seated -- take a seat
When two people meet, one person takes the dominant position and
the other person takes the submissive. Here, dominant position
doesn't refer to the aggressive position but rather the expert one.
10. Use open body language
Get excited when the client is interested. Relax if he starts to feel
pressured.
11. Have good eye contact
People only trust people with good eye contact.
Techniques That Put You In Control
Give the client post-hypnotic suggestions such as:
When you review this material after I leave, if any additional
questions arise, I want you to pick up the phone and call me.
Promise?
You will love the added security this insurance policy has built
into it.
After you have been on the radio for a few months, you will
notice that more people are responding to your newspaper
ads.
Think how excited you will be when you are driving your new
car.
2. Use "yes-yes" nail downs
It is important to get the client to say "yes" over and over because
this sets up a condition of agreement that makes it easier to close the
sale later.
"Do you want more profit?" -- "Yes."
"Do you need more money?" -- "Yes."
"It's a beautiful day, isn't it?" -- "Yes."
3. Find out their style of buying and adapt your presentation
accordingly
"How did you decide which house to buy when you bought last
time?"
When the client answers this question, he is telling you how to sell
him (with facts, emotion, ego, etc.).
4. Show empathy by repeating the client's statements, even if
you disagree
Client: Your product doesn't work.
Salesperson: You feel my product doesn't work.
5. Move into the future and show a need
"As your family grows, you'll need the extra space this house has to
offer."
6. Use "just suppose" to get around objections
Client: I'm not ready to buy.
Salesperson: Just suppose you were, what changed your mind?
Now the client has just told you how to sell him.
7. Take control by asking strong questions such as:
"What would it take to get you to buy today?" Or, "What is the main
concern you have left?" "Is there something you haven't told me?"
8. Make it fun
People hate to be sold, although they love to buy, and they buy from
people they like. Don't bore them. Talk to them as you would talk to
a friend at a party. This makes them want to see you and buy from
you.
9. Memorize answers to recurring objections
Top salespeople know what to say to 99% of all objections. Since
clients have learned ways to put you off, it makes sense that you
learn ways to counter their efforts. In order to stay in control, you
have to be able to effortlessly get around whatever stumbling block
the client brings up and continue selling until they buy.
10. Repeat the client's hot button several times
A famous saying in advertising is, "Nothing sells like repetition."
When a message is repeated over and over, it embeds itself in the
client's mind. We must hear something over and over before we act
on it. When you give a benefit that the client responds positively to,
repeat it often throughout your presentation. Each time you repeat it,
the client becomes more and more receptive to buying, so that when
you close, buying has become the right thing to do.
11. Use an assumptive attitude
Speak as if the client has already bought.
"When you buy this big screen television...." instead of, "If you buy
this big screen television...."
These hypnotic techniques can be learned by anyone. Practice them
until they are a natural part of your presentation and become
undetectable by the client. Hypnotic selling will close more sales and
make you more money with less work
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