Tuesday, February 15, 2011


                       Hypnotic techniques fall into three types: specific words used, actions
                       or body language, and techniques that put you in control.

                       Words

                       1. Talk in word pictures
                       When you get clients to vividly picture an experience, they are in an
                       ideo-sensory trance. Use words that appeal to the senses of sight,
                       sound, feeling, etc.

                            Car dealer: "Smell the new car."

                            Realtor: "Imagine waking up and seeing the beautiful
                            view from your bedroom window."

                       2. Use power or action words
                       "Grab it," "Let's run with it," or "Just do it," to motivate clients to
                       action.

                       3. Take control with verbal commands

                            You need to buy today.
                            You must have one of these to be competitive.
                            You have to invest in this in order to have a secure future.
                            You need to live in this house.
                            Buy now!

                       4. Use hot, emotional words
                       Money, gain, new, you, loss, free, love, profit.

                       5. Use absolutes
                       Words like always and never show self-confidence and inspire
                       trust.

                       Examples:

                       "It is always better to join a well-established health club."

                       "You will never regret making this decision."

                       6. Voice inflection
                       Emphasize positive words and commands to make clients focus on
                       the positive benefits to them:
                       "You will love...."
                       "Buy now and save on the price."

                       7. Put spunk into your voice
                       Enthusiasm and energy sell.

                       8. Say, "How do you feel about that," not "What do you think
                       about that."
                       "Think" causes clients to think of objections. "Feel" causes them to
                       think of reasons to buy.

                       9. Start with higher price first
                       Then, when you show a lower-priced product or a bulk-buy, the
                       price looks good relative to the first price stated.

                       10. Don't say the word "dollars"
                       For example: $1,286. One thousand, two hundred eighty-six dollars
                       sounds like a lot of money. Twelve eighty-six does not sound that
                       expensive.

                       Actions Or Body Language

                       1. Touch the client between the wrist and elbow occasionally
                       This eliminates barriers and creates a bond of trust. Remember,
                       people buy from people they trust.

                       2. Use anchors to successfully close the sale
                       An anchor is a noise, gesture or touch that is given with a positive or
                       flattering statement to the prospect. The anchor is repeated later in
                       the presentation to associate these positive feelings with closing the
                       sale.

                       3. Nod your head "yes"
                       As you're talking or listening, nod your head whenever anything
                       positive is being said. This causes a feeling of positiveness to be
                       associated with what you are selling. Also, as you nod your head,
                       you will notice that the person you are talking to starts to move their
                       head yes, too. The nodding of their head sends a subliminal message
                       of agreement to their mind, which makes it easier for you to close the
                       sale.

                       4. Mirror the client:

                            People trust people like themselves.
                            Mimic the body language of the client.
                            When you and the client are in synch, switch over and see if
                            the client mimics you and your enthusiasm.

                       5. Smile naturally
                       It is proven that a smile fosters a positive reaction in a client. A client
                       gets a good feeling from a smile and associates it with you and your
                       product or service. People want to buy when they feel good.

                       6. Use facial expressions
                       Most charismatic people have rubbery faces. So, show emotions on
                       your face to connect with the client's emotions.

                       7. Walk briskly and with confidence
                       This implies you know what you are doing and that you can be
                       trusted. If you appear weak instead of confident, people will be
                       afraid to take your advice.

                       8. Have a firm handshake
                       People don't respect wimps. They don't trust or buy form people
                       they don't respect.

                       9. Don't wait to be seated -- take a seat
                       When two people meet, one person takes the dominant position and
                       the other person takes the submissive. Here, dominant position
                       doesn't refer to the aggressive position but rather the expert one.

                       10. Use open body language
                       Get excited when the client is interested. Relax if he starts to feel
                       pressured.

                       11. Have good eye contact
                       People only trust people with good eye contact.

                       Techniques That Put You In Control

                       Give the client post-hypnotic suggestions such as:

                            When you review this material after I leave, if any additional
                            questions arise, I want you to pick up the phone and call me.
                            Promise?
                            You will love the added security this insurance policy has built
                            into it.
                            After you have been on the radio for a few months, you will
                            notice that more people are responding to your newspaper
                            ads.
                            Think how excited you will be when you are driving your new
                            car.

                       2. Use "yes-yes" nail downs
                       It is important to get the client to say "yes" over and over because
                       this sets up a condition of agreement that makes it easier to close the
                       sale later.

                            "Do you want more profit?" -- "Yes."
                            "Do you need more money?" -- "Yes."
                            "It's a beautiful day, isn't it?" -- "Yes."

                       3. Find out their style of buying and adapt your presentation
                       accordingly
                       "How did you decide which house to buy when you bought last
                       time?"

                       When the client answers this question, he is telling you how to sell
                       him (with facts, emotion, ego, etc.).

                       4. Show empathy by repeating the client's statements, even if
                       you disagree

                       Client: Your product doesn't work.

                       Salesperson: You feel my product doesn't work.

                       5. Move into the future and show a need
                       "As your family grows, you'll need the extra space this house has to
                       offer."

                       6. Use "just suppose" to get around objections

                       Client: I'm not ready to buy.

                       Salesperson: Just suppose you were, what changed your mind?

                            Now the client has just told you how to sell him.

                       7. Take control by asking strong questions such as:
                       "What would it take to get you to buy today?" Or, "What is the main
                       concern you have left?" "Is there something you haven't told me?"

                       8. Make it fun
                       People hate to be sold, although they love to buy, and they buy from
                       people they like. Don't bore them. Talk to them as you would talk to
                       a friend at a party. This makes them want to see you and buy from
                       you.

                       9. Memorize answers to recurring objections
                       Top salespeople know what to say to 99% of all objections. Since
                       clients have learned ways to put you off, it makes sense that you
                       learn ways to counter their efforts. In order to stay in control, you
                       have to be able to effortlessly get around whatever stumbling block
                       the client brings up and continue selling until they buy.

                       10. Repeat the client's hot button several times
                       A famous saying in advertising is, "Nothing sells like repetition."
                       When a message is repeated over and over, it embeds itself in the
                       client's mind. We must hear something over and over before we act
                       on it. When you give a benefit that the client responds positively to,
                       repeat it often throughout your presentation. Each time you repeat it,
                       the client becomes more and more receptive to buying, so that when
                       you close, buying has become the right thing to do.

                       11. Use an assumptive attitude
                       Speak as if the client has already bought.

                       "When you buy this big screen television...." instead of, "If you buy
                       this big screen television...."

                       These hypnotic techniques can be learned by anyone. Practice them
                       until they are a natural part of your presentation and become
                       undetectable by the client. Hypnotic selling will close more sales and
                       make you more money with less work

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